I still haven’t received my
"I still haven’t received my order despite emails chasing it, I have had no reply from Frank Green! Terrible customer service"
Ceramic Reusable Cup Base
This is the ultimate reusable cup! The triple-wall vacuum insulation retains temperature for hours. Plus, the innovative ceramic lining ensures your coffee will taste like coffee (no nasty metallic flavoured water here). Compatible with all frank green lids!
Customisable
Premium materials
Add your monogram
Shipping & Delivery
Shipping costs calculated at checkout.
Please allow up to 7 business days for standard shipping orders to be processed and dispatched.
Kindly note, monogramming may add up to 1-3 business days to your processing time.
Once your order is dispatched, you’ll receive a shipment confirmation email including a tracking number specific to your order.
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Returns
At this time, we do not accept change of mind returns or exchanges. However, we're here to help with any issues related to your order. If you receive a damaged or incorrect item, contact us within 7 days of delivery. When requesting a replacement, please include clear photos of the item and packaging, along with your order number or proof of purchase for faster processing. Please refer to our return policy for detailed information.
Good To Know
Our mission is to stop single-use plastic completely. To do this, we only create beautifully-designed, premium reusable products that you'll love to use and reuse, over and over again.
Enjoy a 12-month warranty period from the date of purchase. If products are damaged upon arrival, products can either be repaired, replaced, or refunded (whole/partial). Proof of purchase is required.
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Overall rating: 4.1666665 / 5 from 12 reviews.
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Reviews
Good effort, but not the
"Good effort, but not the best travel mug. Nice design, feels nice in the hand, keeps temperature well. Not pleasant to drink from. Drinking hole is too far from the lip. Can't seal mouth around it easily. Reverted to my old Contigo Autoseal model - much more comfortable to drink from, feels like a real mug."
New Cup
"Good quality, and I like the fact that you can design your own. Keeps my coffee hot and no leaks."
Cup leaks hot water constantly
"Cup leaks hot water constantly and has burnt me a considerable amount of times, CUP NOT LEAK PROOF"
Lovely to keep things hot
"Lovely to keep things hot or cold …"
Light, easy to use and
"Light, easy to use and wash. Keeps beverages super cold or hot. Love it!!"
No handle fitting but a
"No handle fitting but a nice size"
Haven’t received it yet
"Haven’t received it yet"
The usual size coffee cup
"The usual size coffee cup was just not cutting it anymore! Sized up and am now appropriately caffeinated. Also excellent for any iced drink - I always run out of drink before I run out of ice. Awesome."
Absolutely love my keep cup.
"Absolutely love my keep cup. Keeps my coffee hot"