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Description

Please note: this product does not come with a straw, which you need for the lid to function correctly. You can buy this separately or buy the complete lid under the 'parts' page.

frank features:

  • Pair with our Original Reusable Bottle
  • Replace your current lid hull to extend the life of your reusable
  • Mix and match lid hulls, buttons or bases and refresh your colour combo
  • Dishwasher safe
  • BPA free
  • FDA & EU approved safe materials
Delivery

Shipping costs calculated at checkout. Please allow up to 3 business days for standard shipping orders to be processed and dispatched. Kindly note, monogramming may add up to 1-3 business days to your processing time.
Once your order is dispatched, you’ll receive a shipment confirmation email including a tracking number specific to your order.

Returns

At this time, we do not accept change of mind returns or exchanges. However, we're here to help with any issues related to your order. If you receive a damaged or incorrect item, contact us within 7 days of delivery. When requesting a replacement, please include clear photos of the item and packaging, along with your order number or proof of purchase for faster processing. Please refer to our return policy for detailed information.

Warranty

Enjoy a 12 month warranty period from date of purchase. Damaged reusables can either be repaired, replaced or refunded (whole/partial). The reusable must be returned with proof of purchase. Warranty is void if the reusable has been incorrectly used or cared for.

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